FAQ

Nothing extra to pay

• All food & drink tastings in the premises you visit.
• Guided sightseeing tour of Edinburgh.
• A wireless audio system to hear tour guide on the move.
• Map with details on bars, restaurants and shops visited.
• Discount card for participating bars and restaurants from our tours.

This guarantees your place.

• Allows the guided tours to leave on time (we know when everyone has arrived).
• Allows restaurants and bars to have prepared food and drink for all those on the sightseeing tour.
• Once booked your walking tour will go ahead. Paying in advance ensures we will run the tour even if it is just for you.

• Payment can be taken online using a credit or debit card, click ” book” to make online booking and payment.
• Prices are in pounds sterling.

Full refund if cancelled due to COVID

• Cancellation of our Edinburgh tour is accepted with at least 7 days notice, admin fee of £10 per ticket on cancellation.
• Between 6 and 3 days notice 50% of ticket price can be refunded
• 2 days notice or less for cancellation no money can be refunded.
• We will endeavour to accommodate a rescheduled walking tour for you with up to 2 days notice. But cancellation of the re scheduled date will not be liable to a refund even if giving 2 days notice.

• There is presently no discount for students, OAPs or Children.

• Children are allowed on these tours with soft drink alternatives being provided.

• Edinburgh tour route has two small hills, one at begining and one near the end. The walk is broken up in into 10-15 minute sections between stops. At the majority of venues visited there will be seating and toilet facilities available. Tours go ahead no matter the weather so please dress appropriately.

Venues visited are subject to change without notice.

• We stop at five venues, the places visited can vary from tour to tour. Please click on Venues to view premises that we choose from for these tours.

• If we are told in advance we can make arrangements for vegetarians or anyone with special dietary needs going on the walking tours.

• Presently the walking tours are in English only. For groups of four or more we can offer the tour in German or French. Please email to request a tour in a language other than English. info@eatwalkedinburgh.co.uk

• There is paid parking at Castle Terrace car park, near where tour ends and 15 mintue walk to tour start point. You will be enjoying
  some alcohol along the way of the walking tours so driving immediately
  afterwards would be illegal in the UK. Soft drink alternatives are available.

• The location of the start of the walking tours of Edinburgh will be emailed to you with the confirmation of your booking. Your guide will assist with directions back to your accommodation at the end of the walking tour if required.

Refund

• We pride ourselves on providing a first class service so please let the guide know if you are unhappy during the walking tour. In the unlikely event you are still unhappy after the walking tour is over please contact us by phone, email or letter, stating the problems you incurred and we will refund in part or full where necessary.This does not affect your statutory rights.

• The length of the tour will vary depending on how many people are in the group. Service times in restaurants and how much the party are enjoying themselves will also effect timings. The will guide endeavour to keep the tour on track time wise. Please leave extra time at end of tour before arranging another event. Or contact us before booking to discuss finish times on day you wish to book.
• Tour start times can sometimes vary from those advertised on our web site.  So please check the tour start time for date you select when booking. This will also be shown on your confirmation email. As well as the reminder email sent out two days before your tour.

We have arranged discounts at a number of other tours and attractions in Edinburgh. Some of these can be booked in advance where others are only available on the day, see coupons for details.